Intoduction
Project Timeline
12 Weeks
January-May, 2024.
UX Disciplines
Interaction design
Usability Studies
UX Research
UX Design
My Role
UX Research
UX/UI Design
Interaction Design
User Research & Testing
Content Strategy
Presentation Design
Research
01
Ideation
02
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Understanding the need for a conversational UI within the Dell Research Library.
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Identifying the goals of the feature through assumptions based on pain points and potential solutions
Design
03
Prototypes
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Some pain point based goals that we concluded that the chat bot should cater to are: Quick Access, helping with comprehension of studies, active engagement and collaboration through Trust in the chatbot’s output. Through which we developed 4 scenarios to design for that actively solves these issues. So along with its mainstream abilities of pulling up data, the chatbot will help with
Goals
Next Steps
Presentations
